Customer Service Representative

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Customer Service Representative

OFICINA California Tiempo completo

Descripción del trabajo

Customer Service Representative Responsibilities:

  • Maintaining a positive, empathetic and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Managing a team of junior customer service representatives.
  • Ensure customer satisfaction and provide professional customer support.

Customer Service Representative Requirements:

  • High school diploma, general education degree or equivalent.
  • Ability to stay calm when customers are stressed or upset.
  • Comfortable using computers.
  • Experience working with customer support.

Resumen del trabajo

  • Publicado en : 2020-08-28 17:37:30
  • Tiempo de empleo : Tiempo completo
  • Años de experiencia : 3 - 5 años de experiencia
  • Ubicación : California
  • Nivel de estudios : No requerido
  • Idioma : Inglés
  • Salario : $20 - $50 USD
  • Pago : Hora