Customer Service Reprsentative (REMOTE)

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Customer Service Reprsentative (REMOTE)

OTHER Florida Full time

Job Description

We are hiring a Customer Service Representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.


  • Maintaining a positive, empathetic and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments and complaints.
  • Communicating and coordinating with colleagues as necessary.


  • High school diploma, general education degree or equivalent.
  • Ability to stay calm when customers are stressed or upset.
  • Comfortable using computers.
  • Experience working with customer support.

Job Summary

  • Published on : 2020-06-10 00:54:20
  • Job Type : Full time
  • Years of experience : 3 - 5 years of experience
  • Location : Florida
  • Education Level : No required
  • Language : English
  • Salary : $4500 - $7000 USD
  • Pay : Month