Assistant Facility Operations Manager

Job Description

As a wellness pioneer, Life Time is reshaping the way consumers approach their health by integrating where we move, work and live – digitally and physically – all with the primary goal of helping people lead healthy, happy lives. Life Time is committed to an inclusive culture that welcomes and respects everyone. We promote an inviting community that supports all people on their path to a healthy way of life.

Position Summary

The Facility Ops Assistant Manager is a full-time position that helps the Facility Ops Manager in providing clean and functional facilities. This may include maintaining the club space, training fellow team members, and being a source of managerial support when the Manager is absent. As the Assistant Manager, you will work the opposite schedule of the Manager and must be flexible to meet the needs of Life Time. You will offer great customer service to all members and guests.

Job Duties and Responsibilities

• Maintains locker rooms, fitness floors, common areas, and all amenities 
• Responds to member feedback and provides follow up solutions
• Offers monthly and annual budget suggestions to the Manager 
• Trains team members through ongoing feedback
• Serves on the club Safety Committee to ensure all policies are in compliance with OSHA 
• Recruits and interviews for the Ops department
• Attends department head, Ops department, and "all club" meetings
• Builds positive relationship with members while gathering feedback
• Creates Ops staff schedules

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Position Requirements

• High School Diploma or GED
• 1 year of customer service experience
• CPR/AED certification required within the first 30 days of hire
• Aquatic Facilities Operator Certification (AFO)
• Certified Pool Operator license (CPO) within 3 months of hire
• Must be available to work a flexible schedule to meet the needs of the business

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​ Preferred Requirements

• Health and fitness operations experience
• College degree in business, hospitality, or related field 
• Experience with building operations 

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Life Time is a place for everyone. As an organization, we are committed to an inclusive, diverse and equitable workplace that respects and celebrates the unique contributions of each individual while ensuring we remain an equal opportunity employer that recruits, hires, trains and promotes based on merit and qualifications.

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